You have been absolutely the best Don. Always sending fast and answering any queries.Thank you very much guys. I'll share this with the crew in the warehouse. I can't even begin to tell you how few people understand we do the best we can and once we transfer the orders to the shipper, there is nothing we can do except file a claim.
I got an email with a link to PAY/Duties but the page doesn't indicate payment options or anything of the sort. It just displays the package tracking page. I was told by CP to wait a few days before trying again.
Last night it gave me the option to pay but I didn't and today I have a pickup slip in the mail.I got an email with a link to PAY/Duties but the page doesn't indicate payment options or anything of the sort. It just displays the package tracking page. I was told by CP to wait a few days before trying again.
Good news mate! Hey do you mean prior to new rules coming into play (as in July 1st) or prior to them being announced?That's weird.
I didn't send this current shipment through MYUS, just regular post...and I have contacted NZ customs, they claim thiat due to being ordered and shipped prior to the new rules, it will be allowed in (provided it shows this on the package documentation).
I would also recommend all kiwis do this, the more of us who do, the more likely they are to be lenient with late arrivals.He didn't specify, but, I assume that he meant that shipments that could be proven to have been ordered prior to the announcement would be allowed in (and, maybe, shipments expected to arrive prior to the deadline should also be allowed in, if significantly held up for an unforeseeable period).
All of my prior orders arrived at customs within a week of initial departure from Whole leaf...
This last order (sent by wholeleaf on 22 May) hasn't even left the US yet...
I don't think this means you can put in a whole bunch of orders now and expect hassle free customs, but those with shipments ordered a month or so ago, which are held up due to lack of freight shipments (flights) from Covid should be ok when they pass through customs.
I would call customs personally about any such order, quoting the shipping number...
Customs can be reached on:
National Contact Center - 0800 428 786 (0800 4 CUSTOMS)
Email - firstname.lastname@example.org